Privacy Notice

SULAFILMS, S.A. DE C.V. (hereinafter "SULAFILMS"), with registered address at Calle Campeche, number 295, Int A. Del. Cuauhtémoc. Hipódromo Condesa, CP 06170, as the party responsible for collecting your personal data, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, its regulations, and other applicable provisions, hereby notifies you of the following:

Personal Data

The personal data that Sulafilms stores are:

Identification and contact information:

  • Full name
  • Address
  • Telephone number
  • Email
  • Image or photograph
  • Autograph signature

There are options within our website where we may obtain personal data from a third party (for example, a website may allow you to send information about our products and services to a friend, in which case we will require that person's name and email address). To do this, we require that you have the consent of that person. Therefore, if you send us such information, we will understand that you have previously requested the authorization of the data subject to share it with us.

Personal data of minors

Generally speaking, our website and the services we offer are not intended for minors. However, if personal data of minors is obtained, used, or stored, it will be done with the consent of their parents or guardians. When a minor is identified as such, we include instructions to obtain the consent of their parents or guardians before the minor provides us with any personal data. If you are the parent or guardian of a minor who has provided their personal data without your consent, you may request the exercise of any of your ARCO rights by sending an email to [email protected].

Purposes of the processing of personal data

Sulafilms will process your data for the following purposes:

Primary:
  • Establish and verify the identity of users.
  • Verify the identity of those who visit our facilities.
  • Maintain the security and integrity of our systems, our facilities, and our personnel.
  • Open, maintain, manage, and monitor the accounts you have with us.
  • Provide services and assistance.
  • Respond to your questions, requests for information, comments, or suggestions.

Occasionally, Sulafilms obtains certain data from publicly available sources in order to contact you and provide you with information about our products and services. In such cases, you may opt out of receiving our information at any time by sending us an email to: [email protected], srequesting that we stop processing your personal data.

Transfers of personal data

Only in the cases described in the Law, such as: compliance with legal provisions, requests from authorities, or transfers between our affiliated or subsidiary companies, will your personal data be transferred.

In the specific case of job candidates and employees, their data will be transferred when they request it in order to provide professional references to third parties or send their resumes to companies interested in them.

Rights of the owner regarding his personal data

You have the right to access your personal data and know the details of how it is processed, to rectify it if it is inaccurate or incomplete; to delete it when you consider that it is no longer necessary to fulfill the purposes that justified its collection, as well as to object to its processing for a legitimate reason ("ARCO" Rights). Likewise, you can limit the use and disclosure of your data, or revoke the consent you have given for its processing.

The mechanism implemented for exercising these rights is through submitting the respective request to the email address [email protected].

Your request must contain:
  • The name of the owner and address or other means to communicate the response to your request.
  • Documents proving the identity or, where applicable, the legal representation of the owner.
  • A clear and precise description of the personal data regarding which you seek to exercise any of the aforementioned rights; and any other element or document that facilitates the location of the personal data.
  • In the case of rectification requests, the data subject must indicate, in addition to the above, the modifications to be made and provide documentation supporting the request.

Sulafilms will notify you, within a maximum of twenty business days, counting from the date on which the complete request for access, rectification, cancellation, or objection was received, of the decision made, so that, if appropriate, it may be made effective within fifteen business days following the date on which the response is communicated. The aforementioned deadlines may be extended once for an equal period, provided that the circumstances of the case justify it.

You can stop receiving promotional messages by any means, such as email, landline or cell phone, and postal mail, by sending us an email to [email protected].

Or, if you wish, you can register with the Federal Consumer Protection Agency's Public Registry to Avoid Advertising at the following link: REPEP

Changes to the privacy notice

In the event of modifications to this Privacy Notice, these modifications will be made available to the public through the following means: (i) visible notices in our establishments or customer service centers; (ii) leaflets or brochures available in our establishments or customer service centers; (iii) on our website [privacy notice section]; (iv) or we will send them to the last email address you provided.

Use of Social Networks Plug-ins

Plug-ins ("plug-ins") from the social networks facebook.com and Twitter may be added to our websites. The associated services are provided by Facebook Inc. and Twitter Inc., respectively ("Providers").

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). For an overview of Facebook plug-ins and their appearance, go to: https://developers.facebook.com/docs/plugins

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. For an overview of Twitter options and their appearance, go to: https://dev.twitter.com/web/tweet-button

PTo increase data protection when you visit our websites, these plug-ins are implemented as "2-click buttons." This form of integration ensures that when you access a page within our website that contains such plug-ins, you are not automatically connected to the providers' servers. Only if you activate the plug-ins, thereby granting permission for data transmission, will your browser create a direct link to the providers' servers. The content of the various plug-ins is transmitted by the respective provider directly to the browser and then appears on the screen.

The plug-in tells the provider which of our websites you have accessed. If, while viewing our website, you log in to your Facebook or Twitter user account, the provider is able to match your interest, i.e., the information you are accessing, with your user account. When you use any of the plug-in functions (e.g., clicking the "Like" button or leaving a comment), this information will also be transmitted by your browser directly to the provider for recording.

PFor more information about this and the use of data by Facebook or Twitter, as well as the rights and options available to protect your privacy in these circumstances, you can find the providers' data protection/privacy notices:

Data protection / privacy notice issued by Facebook: http://www.facebook.com/policy.php

Data protection / privacy notice issued by Twitter: https://twitter.com/privacy

To prevent Facebook or Twitter from linking your visit to our website to your user account with these providers, you must log out of the corresponding user account before accessing our websites.